Amazon home control7/21/2023 Then, fully close both the SmarterHome™ and Google Home or Alexa apps. Open the SmarterHome™ app and unpair all SmarterHome™ devices.Also, check that the device is appearing online in the SmarterHome™ app. Open the SmarterHome™ app and confirm that your device is paired correctly and appears on the app's home screen.Also, check that you have entered your password correctly. When prompted to log into your SmarterHome™ account, make sure to log in using the same email address used to register your SmarterHome™ account.If you search for the app as a single word, it will not appear in your search results. When searching for the SmarterHome™ app, be sure to search for 'Smarter Home'.If you are having trouble linking your accounts, try the suggestions below to troubleshoot the issue: Your SmarterHome™ device will then appear in the 'Devices' tab in the Alexa app, within the applicable device category. Select 'Authorize' to grant permission for Google to access your SmarterHome™ data.Īfter completing this process, Alexa will prompt you to search for compatible devices.Enter the email address and password used to register your SmarterHome™ account. A window will open prompting you to log in.Click the '+' icon in the upper-left of the screen.Open the Google Home app on your mobile device and ensure that you are logged into your Google account.To link your SmarterHome™ device to your Google Home account, follow the instructions below. ![]() You will also need to register and log into a Google or Amazon account before linking your SmarterHome™ device. For information about how to register to use the SmarterHome™ app, refer to How Do I Connect My Kogan SmarterHome™ Device To The SmarterHome™ App?. Before Linking With Google Home Or Amazon Alexaīefore linking your SmarterHome™ device with your Google or Amazon account, you will need to pair it with the SmarterHome™ app. Additional features can be controlled through the SmarterHome™ app directly. Please note that, in many cases, you can only control the core features of your SmarterHome™ through the Google Home and Alexa apps. This article explains how to link your SmarterHome™ account to Google Home or Amazon Alexa, so that you can control your SmarterHome™ device using these apps. SmarterHome™ devices are compatible with the Google Home and Amazon Alexa apps.
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